Customer support

Let’s get you
to the right place.

Help with your CrowBot, your purchase and your account.

Open CrowBot support
Your account

Membership & time

Check your current membership or purchased Creature Time in Account. Use the same account you purchased with.

Open Account
Your purchase

Independent copies

Find your package and setup information, or get help if download verification does not finish.

Access & downloads
Getting started

New to CrowBot?

See what CrowBot offers, how the introduction works and which purchase option suits you.

Compare your options

Before you begin

A few things
to know.

Need a hand?
Can I try CrowBot before buying?

Yes. Your one-time introduction totals 30 minutes, in 5-, 10- and 15-minute stages. After that, choose purchased Creature Time, a membership, or your own independent copy. Signing up or buying does not restart the introduction.

What is the difference between membership and buying a copy?

Membership covers creature access on Crow’s hosted service for the paid period. Buying an independent copy gives you the source, artwork, build and setup package for your own installation. You supply your own hosting, storage and AI providers; their costs are separate. Hosted membership is not included in that purchase.

Do I need to install an app?

You can open hosted CrowBot in a supported browser on your phone or computer. Where your browser offers it, use Install or Add to Home Screen. Hosted services need an internet connection. Voice and device features depend on your browser, device and permissions.

Does purchased Creature Time expire?

Purchased Creature Time stays with your account and does not expire by calendar date. Unused time is preserved while a paid membership covers creature access.

How do the founding offers work?

The first 100 paying members can receive A$15 for their first month or A$100 for their first year. Renewals are A$30/month or A$200/year. The separate A$150 independent-copy offer is for the first 100 actual purchasers, with no closing date. Account shows your eligibility and the terms before payment.

Will the CrowBot Android app need a separate membership?

The CrowBot Android app is being developed alongside the website. It will use the same CrowBot account, pricing, membership and purchases. iOS and macOS versions are planned. The separate CrowBot Print Android companion app has Adults and Kids versions for the respective printer products.

Can I order the physical CrowBot body?

Yes. The two-legged servo body is available to order from A$399 AUD. Your phone, delivery, customisation and CrowBot access are separate. Start a body order enquiry with Crow to agree the build, full delivered price and fulfilment before paying.